Emergency (Fire, Police, Ambulance) – 000

• Hospital/Casualty 24 Hours – 9754 0333
• Duchess St. Medical Practice – 9752 4122
• Broadwater Medical Centre – 9754 3700
• Police (Non-Emergency) – 13 14 44
• Broadwater Pharmacy – 9754 2626
• After Hours GP (Wishing Well Clinic) – 9751 2211
• Taxi – 13 10 08

In the event of an emergency, please call 000 for immediate fire, police or ambulance assistance.

For emergency assistance, please telephone Reception on 81 which is staffed 24 hours a day.

In case of emergency evacuate immediately and congregate in the South East Car Park (at road end) of the Hotel building.

The fire regulations require smoke detectors to be installed in each unit. Smoke detectors are installed for your protection but they may inadvertently be activated by smoke from a toaster or other cooking activities.

If the alarm sounds it will continue until either:

• The smoke clears, or
• The PAUSE switch is operated to induce a pause of a few minutes to allow the smoke to clear. In suites 1 to 69, the pause switch is mounted on the body of some of the smoke detectors and in the hotel suites, it is a separate switch (red button) mounted on the wall.

We require guests to do their smoking outdoors away from the building as it is almost impossible for us to quickly clear the smell of smoke out of the curtains, carpets, soft furniture, bedding etc. Smoking outside a door where the wind carries smoke into the building has the same effect as smoking within the building. The residual smell creates an unpleasant and potentially unhealthy situation for future guests.

Smoke Odour Charges and Cleaning Policy

Management reserves the right to charge for the additional cleaning involved in removing smell from smoke from a suite and for any loss of revenue incurred as a result of the residual smell of smoke making a room uninhabitable for arriving guests.